I would recommend you completely remove then reinstall DTV2024 or grab a slightly older version to test on one PC https://www.autodesk.com/products/dwg-trueview/overview
I'm running DWGTRUEVIEW 2022 and I have no issues at all with the EXPORT options under the big red D icon in the top left corner: may I ask why you upgraded from 2020? There is nothing new in 2024 worth upgrading to from any of the 2018-19-2020s versions.
I'm running DWGTRUEVIEW 2022 and I have no issues at all with the EXPORT options under the big red D icon in the top left corner: may I ask why you upgraded from 2020? There is nothing new in 2024 worth upgrading to from any of the 2018-19-2020s versions.