When my user tries to launch TrueView I see these two errors in the event log:
Log Name: Application
Source: .NET Runtime Optimization Service
Date: 2/6/2017 8:17:25 AM
Event ID: 1101
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Fluor-Spare.rwcb.local
Description:
.NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile C:\Program Files\Autodesk\DWG TrueView 2017 - English\accoremgd.dll because this image is a 64bit assembly; try using 64bit ngen instead.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime Optimization Service" />
<EventID Qualifiers="0">1101</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-06T13:17:25.000000000Z" />
<EventRecordID>20129</EventRecordID>
<Channel>Application</Channel>
<Computer>Fluor-Spare.rwcb.local</Computer>
<Security />
</System>
<EventData>
<Data>.NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile C:\Program Files\Autodesk\DWG TrueView 2017 - English\accoremgd.dll because this image is a 64bit assembly; try using 64bit ngen instead.
</Data>
<Data>C:\Program Files\Autodesk\DWG TrueView 2017 - English\accoremgd.dll</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 2/6/2017 8:17:59 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Fluor-Spare.rwcb.local
Description:
Faulting application name: dwgviewr.exe, version: 27.0.301.0, time stamp: 0x5811c6dc
Faulting module name: acdb21.dll_unloaded, version: 0.0.0.0, time stamp: 0x5811a6b3
Exception code: 0xc0000005
Fault offset: 0x000007fee305e1a4
Faulting process id: 0x3f8
Faulting application start time: 0x01d2807b6c89288a
Faulting application path: C:\Program Files\Autodesk\DWG TrueView 2017 - English\dwgviewr.exe
Faulting module path: acdb21.dll
Report Id: ad9374c3-ec6e-11e6-a0db-b083fe83e056
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-06T13:17:59.000000000Z" />
<EventRecordID>20131</EventRecordID>
<Channel>Application</Channel>
<Computer>Fluor-Spare.rwcb.local</Computer>
<Security />
</System>
<EventData>
<Data>dwgviewr.exe</Data>
<Data>27.0.301.0</Data>
<Data>5811c6dc</Data>
<Data>acdb21.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>5811a6b3</Data>
<Data>c0000005</Data>
<Data>000007fee305e1a4</Data>
<Data>3f8</Data>
<Data>01d2807b6c89288a</Data>
<Data>C:\Program Files\Autodesk\DWG TrueView 2017 - English\dwgviewr.exe</Data>
<Data>acdb21.dll</Data>
<Data>ad9374c3-ec6e-11e6-a0db-b083fe83e056</Data>
</EventData>
</Event>